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FREQUENTLY ASKED QUESTIONS

Products

How are Radarc Indie and Radarc Free licenses different?
Radarc Free restricts your applications to models with five classes. Radarc Indie has no size restrictions.

What is a Formula Pack?
Radarc allows you to generate native code in different platforms by using Formulas that are purchased separately from licenses. Buying a Formula or Formula Pack gives you access to the Formulas and their updates for one year. Occasionally we have special offers that include Formulas with your licenses.

What programming language will I use to build my apps?
Each Radarc Formula generates native standard code for the target platform. For example, if you are building mobile apps using a Backend-Frontend architecture, the Backend will be generated in C#, and the Frontends will be generated in the native language of each platform: C#/XAML for Windows Phone, Objective C for iOS, and Java for Android. For more information, see each Formula Manual.

Licenses

How does my license work?
Buying a license gives you access to Radarc and its updates as well as the corresponding support package.

How long is my license valid?
User licenses are valid for one year. You will have access to the updates and support that apply to your subscription during that year.

What happens after my license expires?
Your access to updates and support (if included in your subscription) conclude after one year. You can easily renew your contract for a discounted price to extend your access to support and updates.

What happens if I don’t renew my license?
You can continue to use your installed version of Radarc and its Formulas for as long as you want without support and updates.

Can I share my license with another developer?
No. Your Radarc subscription is for an individual computer. A Radarc license is necessary for every developer that needs to work with the software in your organization.

Can I mix licenses in my organization?
Yes. You can buy different licenses (Indie, Business, Enterprise) to suit the needs of each developer.

I am leaving my company or changing departments. Can I pass my license to a colleague?
Yes. Please contact soporte@radarc.net to change the owner of the license.

Payment

What forms of payment are accepted?
Payments can be made via credit card or Paypal.

I am not happy with my purchase. Can I cancel my license?
We offer a 30-day money back guarantee should you not be immediately satisfied with using Radarc to develop your software projects. Simply let us know within 30 days of purchasing, and we will give you a full refund.

Support

What does email support include?
Email support at soporte@radarc.net is our priority support level with fast response guaranteed. Business license permit unlimited support tickets. Free and Indie licenses still can receive support in the Support Q&A section of our website.

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